An international chemical and materials manufacturer is seeking an experienced Quality Manager to lead and continuously enhance its Quality Management System (QMS) across products, manufacturing operations, suppliers, and external manufacturing partners.
This role is responsible for ensuring quality excellence throughout the supply chain, including manufacturing quality, supplier quality, contract manufacturing, and toll manufacturing operations. The successful candidate will drive quality improvement initiatives, manage audits and corrective actions, strengthen quality systems, and build effective partnerships with both internal stakeholders and external manufacturing partners.
The ideal candidate will bring hands-on QA/QC experience in chemical, polymer, plastics, resin, or specialty materials manufacturing, with strong exposure to plastics molding or processing operations such as injection molding, extrusion, compounding, blow molding, thermoforming, or resin processing. Experience supporting automotive or other quality-driven industrial customers is highly preferred.
This position offers the opportunity to play a key leadership role in shaping manufacturing and supplier quality strategies while supporting the continued growth and development of a global manufacturing organization.
Key Responsibilities
• Own and continuously improve the Quality Management System (QMS) in accordance with ISO 9001 and company quality standards
• Lead manufacturing quality, supplier quality, and external manufacturing quality programs, including contract and toll manufacturing partners
• Plan, conduct, and manage supplier audits, contract manufacturer audits, and customer audits
• Partner closely with suppliers and external manufacturing organizations to ensure compliance with quality requirements and manufacturing standards
• Drive supplier quality improvement initiatives, corrective actions, and continuous improvement programs
• Partner with internal and external manufacturing teams to ensure robust quality control across plastics molding and processing operations, including process validation and continuous improvement
• Analyze quality data, investigate non-conformances, identify root causes, and implement corrective and preventive actions (CAPA)
• Manage customer complaints, quality investigations, and product quality issues
• Develop, maintain, and improve quality procedures, documentation, and training programs
• Collaborate with manufacturing, engineering, supply chain, procurement, and commercial teams to support business objectives
• Lead, mentor, and develop QA personnel while fostering a culture of quality and continuous improvement
• Prepare and present quality metrics, audit results, risk assessments, and improvement initiatives to senior management
Required Qualifications
• 5+ years of management experience in manufacturing quality, quality systems, or supplier quality leadership
• Hands-on QA/QC experience in chemical, polymer, plastics, resin, compounding, molding, or related materials manufacturing environments
• Strong experience with plastics processing such as injection molding, extrusion, compounding, blow molding, thermoforming, or resin processing strongly preferred
• Experience managing supplier quality, contract manufacturing quality, toll manufacturing quality, or external manufacturing quality programs
• Hands-on experience conducting supplier audits, manufacturing audits, and quality system audits
• Strong knowledge of ISO 9001 quality management systems
• Strong root cause analysis and corrective action capabilities
• Demonstrated people management, coaching, and leadership experience
• Strong analytical, problem-solving, and communication skills
• Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, Mechanical Engineering, Quality Management, or a related technical discipline
Preferred Qualifications
• Experience with structured quality methodologies such as APQP, PPAP, FMEA, CAPA, SPC, MSA, 8D, Lean, Six Sigma
• Experience supporting automotive or other quality-driven industrial customers
• Experience with IATF 16949 strongly preferred
• Experience supporting new product launches, process validation, manufacturing transfers, scale-up, or process optimization activities
• Experience working with supplier development, external manufacturing networks, or global manufacturing organizations
• Experience working in multinational or matrix organizations
Travel & Work Structure
• Travel up to approximately 15% annually
• Periodic travel to supplier, contract manufacturing, and toll manufacturing sites
• SOHO employees participate in monthly reporting meetings at the New York Office (NYO)
