Technical & Business Manager – Polyurethane Solutions (North America)

A global chemical manufacturer is seeking a Technical & Business Manager – Polyurethane Solutions to lead and expand its polyurethane business across North America.

This role offers a unique opportunity for an experienced polyurethane professional to move beyond a purely technical or sales function and take broad ownership of a business line, combining technical leadership, customer engagement, commercial strategy, and operational coordination.

The position works closely with customers, manufacturing partners, and global R&D teams to grow market presence and deliver innovative polyurethane solutions.

Role Highlights

  • Lead technical and commercial activities for a polyurethane product portfolio across North America
  • Work directly with customers, manufacturing partners, and global R&D teams to support application development and business growth
  • Contribute to market strategy, product positioning, and long-term business planning
  • Operate in a cross-functional environment bridging technical service, operations, and commercial teams
  • Opportunity to expand responsibilities alongside business growth

Key Responsibilities

Business & Strategy Leadership

  • Support development and execution of regional business strategy and growth initiatives
  • Analyze market trends, customer needs, and competitive landscape
  • Drive revenue growth and profitability within the polyurethane product portfolio
  • Collaborate with global teams to align regional activities with corporate strategy

Technical Service & Customer Support

  • Provide technical expertise and application support to polyurethane customers
  • Conduct product trials, evaluations, and troubleshooting at customer or production sites
  • Act as a technical advisor to customers and internal stakeholders
  • Coordinate closely with R&D teams on product improvements and new developments

Business Development

  • Identify and develop new business opportunities and applications
  • Build relationships with key customers and industry partners
  • Deliver technical presentations and participate in industry events and conferences

Production & Supply Coordination

  • Work with toll manufacturers and internal teams to support production activities
  • Coordinate quality, supply planning, and inventory requirements
  • Ensure products meet customer specifications and regulatory requirements

Commercial & Account Management

  • Maintain and grow existing customer relationships
  • Support pricing discussions and commercial negotiations
  • Monitor business performance and provide analytical insights

Qualifications

Required Experience

  • Bachelor’s degree in Chemical Engineering, Chemistry, Polymer Science, or related field
  • Approximately 10+ years of experience in polyurethane materials, systems, or foam technologies
  • Experience providing technical service or application development support to manufacturing customers
  • Exposure to commercial, sales, or business development activities within the chemical industry

Preferred Background

  • Experience with polyurethane foam systems or formulations
  • Industry experience with polyurethane raw materials, system houses, or specialty chemical suppliers
  • Exposure to automotive or industrial applications is a plus

Skills

  • Strong technical problem-solving ability
  • Customer-facing communication skills
  • Ability to work cross-functionally across technical and commercial teams
  • Business-oriented mindset with strong analytical skills

Travel

  • Approximately 25–30% travel within North America
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