Technical & Business Manager – Polyurethane Foam Solutions (North America)

A global chemical manufacturer is seeking a Technical & Business Manager – Polyurethane Foam Solutions to support and expand its polyurethane foam business across North America.

This role is intended for a polyurethane foam professional with strong technical and customer-facing experience, who can bridge application development, technical service, and business support across automotive and industrial markets.

The position works closely with customers, manufacturing partners, and global R&D teams to ensure successful application performance, customer satisfaction, and sustainable business growth.

Role Highlights

• Support technical and commercial activities for polyurethane foam systems across North America
• Work directly with customers, manufacturing partners, and global R&D teams
• Play a key role in application development, technical support, and customer engagement
• Contribute to business growth through technical insight and market understanding
• Operate in a cross-functional environment bridging technical, operational, and commercial teams

Key Responsibilities

Technical Service & Application Support (Core)

• Provide technical expertise and application support for polyurethane foam systems (e.g., flexible or molded foam)
• Conduct product trials, evaluations, and troubleshooting at customer and production sites
• Act as a technical advisor to customers and internal stakeholders
• Coordinate closely with R&D teams on product improvements and application development

• Build and maintain relationships with key customers in automotive and industrial markets
• Support identification of new applications and business opportunities
• Provide technical input to customer discussions and commercial activities
• Contribute to understanding market needs and product positioning

Operational & Production Coordination

• Work with manufacturing partners (including toll manufacturers) to support product implementations
•  Assist in process alignment, scale-up, and issue resolution related to polyurethane foam applications
• Ensure products meet customer specifications and performance expectations

Cross-Functional Collaboration

• Collaborate with global teams to align technical activities with business objectives
• Support introduction of new products into commercial applications
• Facilitate communication between customers, R&D, and operations

Qualifications

Required Experience

• Bachelor’s degree in Chemical Engineering, Chemistry, Polymer Science, or related field
• Approximately 10+ years of experience in polyurethane foam systems (flexible, molded, or related)
• Experience in technical service, application development, or customer-facing role
• Exposure to manufacturing or production environments

Preferred Background

• Experience with automotive applications (OEM or Tier 1 suppliers)
• Experience with polyurethane raw materials, systems, or foam processing
• Familiarity with working alongside external manufacturing or tolling partners

Skills

• Strong technical problem-solving ability
• Customer-facing communication skills
• Ability to work across technical and commercial functions
• Application-oriented mindset
• Analytical thinking and practical judgment
• Project coordination
• Adaptability in dynamic environments

Travel

Approximately 25–30% travel within North America