Senior Operational Planning Analyst

International Bank is seeking a Senior Operational Planning Analyst who will be analyzing operational risks/controls and finding solutions based on knowledge of internal control within the banking industry. The individual is expected to understand overall strategic goals, assign resources, and facilitate the actionable steps to deliver value.

Duties and Responsibilities:

  1. Display a strong understanding of the current banking environment and understand the actions that the Bank should take to improve operations.
  2. Fully understand regulations that may alter the business and takes actionable steps to facilitate new processes. Research any updates of regulations.
  3. Manage operational risks by using PDCA cycle. Analyze business processes by identifying risks and controls and evaluate residual risks. Assess options for process improvement and mitigating risks, including business process modeling.
  4. Responsible for development, maintenance, automation, and enhancement of workflows for overall business efficiency and to mitigate operational risks.
  5. Preparing bank-wide strategic plan to improve business efficiency and mitigate operational risks.
  6. Support use of IT. Translate business needs and requirements into technical specifications. Facilitate the development, design, and maintenance of various EUC and tools utilizing programming languages. Coordinate and liaison on behalf of relevant departments with IT Department for revisions, developments, and enhancements of new and existing modules.
  7. Administer operational incident reporting within the Bank and Head Office. Responsible for ensuring awareness of reporting rules with the department head and internal controllers. Facilitate investigations and information sharing to identify root causes and formulate preventive measures.
  8. Support leading Internal Controllers Group to enhance operational risk control and process improvement.
  9. Participate in new projects and collaborate with project managers and business analysts in the other department as well as IT Department to enhance the Banks’s operation efficiency and resilience.
  10. Participate in RCSA as first line of defense jointly with Internal controllers. Understand BCM cycle starting Business Impact Analysis and operational resilience.
  11. Communicate with key stakeholders. Liaise between various business departments and groups. Participate in the Operational Risk management Committee to opine as PLN.
  12. Assist team management, establish annual team plan, performance monitoring and development the members.
  13. Support user management to administer user access rights and information security control.
  14. Perform other duties and responsibilities as assigned by management.


  1. Bachelor’s degree in Finance or Economics or its equivalent, with 7+ years of relevant work experience in a financial institution
  2. Strong proficiency in Microsoft Office applications including Excel, Word, PowerPoint, Access, Outlook, Teams, SharePoint, SQL and VBA (Visual Basic for Applications). Familiarity with industry technology systems to gather data, problem solve and fully understand IT system requests
  3. Business Analyst experience is required. Expertise in business intelligence tool and analytical skills are desirable. Loan operations and/or global markets experience is preferred. Basic knowledge and understanding of the workflow of wholesale banking business
  4. Basic knowledge in global and local banking regulations including BIS regulations and FED regulations, especially in the field of operational risk management
  5. Basic accounting standard (IFRS, US GAAP) and practice in the banking industry
  6. Basic audit skills and knowledge with internal control framework such as COSO
  7. Project management skills or business consultant experience
  8. Demonstrates a logical approach to thinking and working with others
  9. Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
  10. Experience testing and mapping various business processes and protocols
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