A global financial firm is seeking a bilingual (Japanese/English) IT support professional to join their Infrastructure and Application Support team. This is a fully remote position that requires strong technical expertise in Linux environments, security, and release management. The role supports mission-critical systems and involves close communication with both Japanese- and English-speaking teams.
Key Responsibilities:
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Provide infrastructure and application support on Linux-based platforms
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Manage system release processes and handle incident response and escalation
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Collaborate with global IT and business teams to ensure system stability and performance
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Apply broad knowledge of IT security policies and compliance standards
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Document support procedures and update technical knowledge base
Required Qualifications:
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3+ years of experience supporting Linux platforms in a corporate environment
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Strong knowledge of IT security and risk control best practices
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Business-level proficiency in both Japanese and English
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Hands-on experience with system release management and incident handling
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Excellent communication and troubleshooting skills
