A financial firm specialized in Equipment Finance is seeking an Contracts & Operations Manager who will lead the end-to-end post-approval flow—contract generation/QC, stip & funding, and booking/boarding—while building scalable processes, controls, and metrics. You’ll collaborate with Sales, Credit, Accounting, and Portfolio/Servicing to reduce cycle times, improve first-pass yield, and keep audits squeaky-clean.
Responsibilities:
Contracts (Docs)
- Own document generation and quality control for loans/leases: terms, schedules, guarantees, UCC language, titling, state addenda, and equipment descriptions/serials (Hitachi & related brands).
- Manage e-signature workflows (e.g., DocuSign), KYC/OFAC checks, beneficial ownership, and identity verification.
- Collect and validate insurance (ACORD), proof of entity, financials, delivery & acceptance (D&A), and any special conditions.
- Maintain playbooks/templates; ensure policy and regulatory compliance.
Funding
- Run pre-funding audits: stip completeness, fraud red flags, invoice/PO match, wire/ACH verification (dual control).
- Coordinate UCC-1 filing (and titling where applicable); track lien perfection and trailing docs (e.g., MSO/title).
- Authorize and release vendor/dealer funding; communicate status to Sales and partners; resolve exceptions quickly.
Booking / Boarding
- Board transactions to LOS/LMS; set amortization, taxes, fees, residuals, and billing cycles accurately.
- Reconcile to GL; partner with Accounting on month-end close, revenue recognition, and suspense clearing.
- Ensure accurate setup for servicing (collections, end-of-term options, buyouts, equipment locations).
Operations Management & Analytics
- Build SOPs, SLAs, and controls; drive continuous improvement (Lean/Kaizen mindset).
- Own dashboards and metrics (cycle time from docs-out to funded, first-pass yield, exception rate, booking accuracy).
- Lead/mentor a small team (analysts/specialists); coach for quality, speed, and cross-training coverage.
- Manage vendors (titling/UCC service providers, insurance tracking) and support internal/external audits.
Qualifications:
- 5–8+ years in equipment finance or secured lending operations covering contracts, funding, and booking; 2+ years in a lead or manager capacity.
- Deep familiarity with UCC filings, lien perfection, guarantees, titling/DMV nuances, and construction equipment documentation.
- Strong analytical skills: Excel (pivots/lookups; ideally Power Query), Power BI, reporting; SQL/BI a plus.
- Experience with LOS/servicing systems (e.g., Odessa/InfoLease/Solifi/LeaseWave) and CRM (Microsoft Dynamics).
- Meticulous attention to detail; proven ability to design controls and pass audits.
- Excellent communicator who can partner across Sales, Credit, Accounting, and external vendors.
- Ability to manage multiple priorities and work under tight deadlines.
Nice-to-Haves
- Exposure to construction equipment collateral valuation (age/hours/condition, resale dynamics).
- Process improvement credentials (Lean/Six Sigma, PMP) or experience standing up dashboards (Power BI/Looker).
- Prior OEM/dealer program operations experience (Hitachi or comparable heavy equipment brands).
