Quality Assurance/Quality Control Specialist

International Chemical Company is seeking a Quality Assurance/Quality Control Specialist with following responsibilities:

  1. Quality Control: Daily monitoring the product conformity to specifications by using statistical analysis.  Receiving raw material Certificates of Analysis (CoA) for to review, approval and trend analysis. Supporting, implementing, and improving quality control policies, testing procedures/methods, analytical techniques and systems for all the products.  Assisting with the interpretation of quality and regulatory requirements and drafting of declarations to respond to customer and supplier requests of quality surveys, industry requirement and regulation related inquires.
  2. Voice of the Customer (VOC): 1) Complaints: Monitoring and minimizing claims and complaints from customers by continually improving the Quality systems at Toll manufacturers, repackaging sites and warehouses 2) Request: Updating templates and proposing for approval customer and supplier requests of quality surveys, industry requirements, and regulation related inquiries such as FDA regulated food contact materials, ISO 9000 Series of Standards, automotive industries (PPAP), International Materials Data System (IMDS), etc.
  3. Change Management and Quality Management System (QMS): evaluate, implement, and improve quality control policies, testing procedure/methods, lab analytical techniques, and systems.
  4.  QA/QC Audit: audit quality control, production data and sales processes, and other records to ensure compliance with SOPs, Method Instructions, Test Methods and best practices by developing quality metrics and assess trends for product or process implications and by developing/ implementing improvements to existing product test method instruction and data analysis techniques.
  5. Other: Monitoring product conformity to specifications, reviewing and maintain production records for inputting data into the company Enterprise Resource Planning (ERP) System.  Implement budget for Quality control /assurance activities



  • 5+ years’ experience in Quality Assurance/Quality control in Chemical or other related industry
  • Experience in statistical process control, process capability analysis, lean manufacturing methodologies and/or Six Sigma Green Belt/Black Belt certification and demonstrated improvements applying it within a company.
  • Experience leading with complaint handling such as determining root cause, corrective actions and preventive actions with different business partner such as manufacturing, warehousing, production, etc.
  • Working knowledge of leading the creation and improvement of Quality Management System (QMS).
  • Experience leading the creation of audit plan and conducting audits based on structured program such as HACCP, ISO, SQF, etc.
  • Familiarity with guidelines such as FDA Federal Food Drug and Cosmetic Act (FD&C), good laboratory practices (GLP), good manufacturing processes (GMP), along with Quality Management – ISO 9000 Series of Standards (QMS)
  • Bachelor’s degree or higher degree
  • Proficiency in MS Office
  • Strong analytical technique and instrumentation skills
  • Meticulous attention to details, dependability, and excellent organizational skills
  • Extensive investigative and analytical abilities
  • Strong writing skills
  • Ability to work independently and cross-functionally with multiple business teams
  • Strong communications and interpersonal skills
  • Able to travel on business or work approx. up to 15%, beyond normal business hours as necessary