Customer Service Representative
An international chemical company is seeking a Customer Service Representative who will be responsible for sales operations, logistics, and inventory management.
Responsibility
- Process customer orders (Receive and enter into system)
- Place purchase orders to vendors
- Handle import transactions (instructions to broker/ freight forwarder, customs clearance, carrier tracking)
- Communication with customers/logistics companies so all parties have up to date status
- Update inventory charts
- Process expense invoices related to shipments
- Maintain sales records (electronically on server)
- Join weekly division meetings
Requirement
- Bachelor degree
- 2 years’ working experience as a customer service
- 2 years’ Import/Export logistics knowledge or experience
- Experience with ERP system a plus
- Proficient in MS Office (Excel/word/PowerPoint/Outlook)
- Strong communication skill