Bilingual Japanese Banking Operations Specialist

International Bank is seeking a Banking Operations Specialist with Japanese language skill.
  •  Interact directly with customers to facilitate the processing of all bank documents (“Legal Documents”) submitted with business transactions.
  • Maintain compliance with all bank policies and procedures and work in a professional manner.
  • Facilitate accurate record keeping, approval of all documentation and ensure the appropriate dissemination of documents internally.
  • Fulfill customer requests for bank forms required to conduct their business.
  • Handle customer requests: this includes having accounts opened, making title changes and address changes and closing accounts accurately and deftly
  • Perform Salesforce input as required, including FTA code-words, Forward Value Payments and specific requests.
  • Update customer signatures in SQN database and process Foreign Exchange account signature documents.
  • Process Letter of Credit applications, including verification of adequate credit facility and signature verification.
  • Process customer credit references as appropriate.
  • Associate Degree or higher degree.
  • 2 years of work experience, experience in banking or finance is a plus.
  • Proficiency in MS Word and Excel.
  • Bilingual in English and Japanese.