Bilingual Japanese Banking Operations Specialist
International Bank is seeking a Banking Operations Specialist with Japanese language skill.
- Interact directly with customers to facilitate the processing of all bank documents (“Legal Documents”) submitted with business transactions.
- Maintain compliance with all bank policies and procedures and work in a professional manner.
- Facilitate accurate record keeping, approval of all documentation and ensure the appropriate dissemination of documents internally.
- Fulfill customer requests for bank forms required to conduct their business.
- Handle customer requests: this includes having accounts opened, making title changes and address changes and closing accounts accurately and deftly
- Perform Salesforce input as required, including FTA code-words, Forward Value Payments and specific requests.
- Update customer signatures in SQN database and process Foreign Exchange account signature documents.
- Process Letter of Credit applications, including verification of adequate credit facility and signature verification.
- Process customer credit references as appropriate.
Qualifications
- Associate Degree or higher degree.
- 2 years of work experience, experience in banking or finance is a plus.
- Proficiency in MS Word and Excel.
- Bilingual in English and Japanese.