Bilingual Japanese Assistant, IT Department – International Bank

International Bank is seeking an assistant in Information Technology Department (ITD) with Japanese language skills.

Position Overview:

Responsible for providing administrative, clerical, or technical support for a department. This includes distributing information, taking notes, transaction processing, and maintaining/administering documents. Focus on daily deliverables and defined outputs under direct supervision with little discretion.

Duties and Responsibilities:

  1. Maintains, tracks and pays invoices related to IT expenses.
  2. Maintains request forms sent to the IT department and keeps accurate records.
  3. Maintains inventory information for both hardware and software.
  4. Maintains important documents, agreements, procedures, manuals, and memorandums related to IT.
  5. Produces system access monitoring reports from various systems and provides them to the person in charge of each system and relevant parties.
  6. Interacts with the person in charge of each system and relevant parties and takes necessary actions to rectify any findings in cooperation with other IT staff.
  7. Receives calls/messages from employees/counterparties and liaises with relevant IT staff.
  8. Acts as a liaison between employees and other IT staff by assisting employees with finding the necessary IT resolutions in cooperation with IT staff.
  9. Coordinates meetings with employees, vendors, and guests and takes minutes in meetings, as needed.
  10. Provides written and verbal translation services.
  11. Helps coordinate and prepare for various IT audits and examinations.
  12. Acts as a liaison between the bank and external vendors regarding contracts and payments.
  13. Performs IT administrative routine work according to procedures.
  14. Creates applications/reports to maintain IT-support contracts.
  15. Promote operational process improvement.
  16. Performs other duties and responsibilities as assigned by management.


Knowledge, Skills, and Abilities:

  1. Bilingual oral and written skills on a business level in both English and Japanese.
  2. Advanced computer skills in Microsoft Office including Excel, Word, and PowerPoint.
  3. Good understanding of technical IT terminology.


Base salary 85K +Bonus