Sales Coordinator – International Chemical Manufacturer

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International Chemical Manufacturer is seeking a Sales Coordinator who will be assisting managing/maintaining customer relationship as well as providing sales administration and effective customer support.

Responsibilities

1. Sales Support

  • Process sales data and generate sales reports
  • Receive, process, and confirm orders
  • Create purchase orders, letters of credit, and sales contracts
  • Maintain sales data and enter sales and profit data per customer/product
  • Create customer contract reports
  • Document new project inquiries from new and existing clients
  • Make quotations and send them to the customers
  • Assist in projecting sales and profit
  • Prepare sales reports

2. Manage customer relationship

  • Contact designated customers and ascertain their needs as well as business information
  • Visit customers to make presentations about products
  • Identify customer needs and problems in a timely manner
  • report all problems to the necessary party
  • Share price quotes proposals, and credit terms to current and prospective customers

3. Provide customer service

  • Communicate with customers and handle questions, requests and claims
  • Provide information about sales order status
  • Prepare sample for customers and follow up sample requests
  • Report customer concerns and resolve/troubleshoot in a timely manner

Requirements

  • BS/BA degree.
  • 1+year’s working experience
  • Strong written/verbal communications
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Motivated self-starter with strong business ethics and integrity
  • Able to work independently as well as to be able to perform in a team
  • Driver’s license.
  • Open to business trip
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