An International Chemical company is seeking a Business Support Associate who will be providing customer support and sales support.
- Conduct shipment activities working with freight forwarders, preparing necessary information, following up schedule and status
- Process sales transactions by taking customer orders, processing purchase orders and process invoice and maintain all the related records
- Provide customer service regarding orders, inquiries and complains
- Support sales and marketing activities by finding information on the product and communicating with suppliers
- Provide other ad-hoc administrative issues
Qualifications
- 1-2+yrs’ experience in customer service and/or sales support
- Experience in Chemical Industry a plus
- Experience in importing material from overseas, container vessel, handling & processing of shipping documentation, a plus
- BA/BS degree preferred
- Strong communications and interpersonal skill
- Proficient in MS Office
- Multi-tasking, detailed oriented, a team player