We are seeking an experienced and bilingual Restaurant Planning & Operations Manager to oversee strategic and operational initiatives across several up-scale restaurants located in San Francisco and New York. This is a hands-on management role that requires deep knowledge of the hospitality industry, strong leadership skills, and fluency in both Japanese and English.
Key Responsibilities:
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Oversee daily operations and business planning for multiple restaurant locations, ensuring quality, efficiency, and brand consistency.
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Collaborate with executive leadership to develop new concepts, seasonal promotions, and long-term strategic growth plans.
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Manage P&L, budgeting, vendor relationships, and operational workflows for each restaurant.
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Lead, train, and support on-site managers and staff to maintain high levels of service and team performance.
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Ensure compliance with local health and safety regulations and corporate standards.
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Serve as a liaison between Japanese-speaking stakeholders and local teams, facilitating smooth communication and project execution.
Qualifications:
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Minimum 5 years of professional experience in restaurant or hospitality management, preferably with exposure to multi-location operations.
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Proven leadership and team management experience.
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Native or business-level fluency in Japanese is required.
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Strong communication, organizational, and problem-solving skills.
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Familiarity with Japanese cuisine, food culture, and service expectations is a strong plus.