A global financial firm is seeking an IT Project/Service Manager with Japanese language skills.
Responsibilities:
- Work with head office members, business owners, developers, operations teams, management and other relevant teams to implement various types of projects.
- Support project from start to finish, including design, procurement, implementation, documentation, and release work.
- Perform BAU/End User/Audit support tasks from start to finish.
- Perform troubleshooting and incident management tasks from start to finish.
- Continuously improve business processes, services and support levels.
- Perform ad-hoc tasks to support team members.
Qualifications:
- Experience and track record of IT Project/Service management at large and complex financial institutions (min. 3-5yrs)
- Tolerance and understanding in multi cultures.
- Superior communications skills: both written and oral with technical and non-technical staff in both Japanese/English
- Seep understanding of finance, risk operations, accountings and data processes as well as the technologies enabling them.
- Product knowledge of Loans, Derivatives, Securities, Forex, and Repurchase Agreements. Quick learning of other product knowledge.
- Basic knowledge for Windows/Unix/Linus, network, Database an Information Security. Quick learning of other technical skills.
- Strong business, analytical, quantitative, problem-solving and decision-making skills.
- Solid knowledge and expertise in the use of project/service management methodologies and tools.
- Excellent skill to prepare presentation material and present in both Japanese and English.
- Excellent skills of MS Access/Excel to prepare business data.