Bilingual Japanese IT Project/Service Manager

A global financial firm is seeking an IT Project/Service Manager with Japanese language skills.

Responsibilities:

  • Work with head office members, business owners, developers, operations teams, management and other relevant teams to implement various types of projects.
  • Support project from start to finish, including design, procurement, implementation, documentation, and release work.
  • Perform BAU/End User/Audit support tasks from start to finish.
  • Perform troubleshooting and incident management tasks from start to finish.
  • Continuously improve business processes, services and support levels.
  • Perform ad-hoc tasks to support team members.

Qualifications:

  • Experience and track record of IT Project/Service management at large and complex financial institutions (min. 3-5yrs)
  • Tolerance and understanding in multi cultures.
  • Superior communications skills: both written and oral with technical and non-technical staff in both Japanese/English
  • Seep understanding of finance, risk operations, accountings and data processes as well as the technologies enabling them.
  • Product knowledge of Loans, Derivatives, Securities, Forex, and Repurchase Agreements.  Quick learning of other product knowledge.
  • Basic knowledge for Windows/Unix/Linus, network, Database an Information Security.  Quick learning of other technical skills.
  • Strong business, analytical, quantitative, problem-solving and decision-making skills.
  • Solid knowledge and expertise in the use of project/service management methodologies and tools.
  • Excellent skill to prepare presentation material and present in both Japanese and English.
  • Excellent skills of MS Access/Excel to prepare business data.
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