System Engineer

An international IT firm in Plano, TX is seeking a System Engineer.

Responsibility

  • Configure and Install Network Equipment (Cisco Firewall/Switch, Cisco Meraki Firewall, Juniper Firewall, etc.) at Customer site and Data Center.
  • Repair and recover from HW or SW failures.
  • Rack-mount, unmount or relocate, NW devices at Customer site and Data Center
  • Coordinate and manage SI related project.
  • Investigate and troubleshoot with customer and vendor.
  • Research on new technologies, products and network equipment and share the Information to coworkers.
  • Support our customers for Microsoft Active Directory environment, desktop application, E-mail and NW devices.
  • Help and support End Users via phone or on-Site.
  • Make a selection of HW, SW and License.
  • Design LAN/system and provide solution to the customers.
  • Support Sales team for hearing and proposal materials.
  • Work at night and weekend occasionally.
  • Take a business trip with U.S. and aboard.
  • Create and update System Document, NW Diagram, Operation Manual, Knowledge Base, Trouble History, etc.)
  • Work overtime as needed, including night and weekend to fit business needs.
  • Performs any and all other related duties, as assigned by the company

 

Qualification

  • Working experience as LAN Engineer.
  • CCNA/CCNP/Network+ preferred
  • At least 3 years of TCP/IP network work experience or equivalent knowledge.
  • At least 3 years of Cisco product (ASA, Catalyst, etc.) related work experience or equivalent knowledge.
  • Communication skills with customers, vender/carrier and company staff.
  • Documentation skills.
  • Microsoft office products (Visio, Word, etc.) skills.
  • Own car for visiting customer offices
  • Japanese and English speaker (reading and writing) preferred.