Bilingual Japanese Operations Assistant


Responsible for providing administrative, clerical, or technical support for a department. This includes distributing information, taking notes, transaction processing, and maintaining/administering documents. Focus on daily deliverables and defined outputs under direct supervision with little discretion. Follows established guidelines for day-to-day, routine operational and administrative work.  Contacts customers and establishes lending or deposit arrangements.


  1. Supports the Senior Operations Analyst or Senior Operations Officer as applicable with the following as assigned:
  2. Utilizes word processing and spreadsheet functions to prepare memos, correspondence and special projects.
  3. Obtains deal information and documents from various sources and conducts research.
  4. Schedules meetings and conferences, coordinates business travel arrangements and billing activities.
  5. Performs data entry, updates calendar and prepares daily/weekly monitoring reports in database and other systems.
  6. Coordinates workflow between Lending Group departments and other departments.
  7. Maintains various customer data and documents and updates Pending Reports.
  8. Maintains deal information such as maturity dates, letter of credit and loan exposure.
  9. Maintains credit files, including the physical and electronic files.
  10. Forwards documents for filing and maintains online files.
  11. Contacts customers and establishes lending or deposit arrangements within the boundaries of conditions approved by Head Office and the Watch List.
  12. Collects information and documents and prepares Customer/Account Profile for BSA review.
  13. Conducts administrative and operational work for booking and daily activity.
  14. Performs other administrative tasks as needed.
  15. Performs other duties and responsibilities as assigned by management.



  1. Bachelor’s degree or equivalent in business, finance or economics preferred.
  2. Good computer skills including Excel, Word, Power Point, Outlook, and Access.
  3. Good business math, analytical and interpersonal skills.
  4. Excellent organizational ability.
  5. 1+ years of secretarial/administrative/clerical experience in banking experience, preferred.
  6. Bilingual oral and written skills on a business level in both English and Japanese.