IT Technical Manager

An international manufacturing company is seeking a Systems Engineer. This person will be responsible for overseeing the company’s IT infrastructure in the US, including managing network systems, troubleshooting technical issues, and implementation for new infrastructure hardware and operating systems.

Responsibility

  • Supports the overall technology infrastructure, including our network, servers and software applications
  • Hands on support and troubleshooting basic desktop/laptop/IPad issues for office and field staff, which include Outlook, network access, remote access and basic applications
  • Provides day-to-day operation support and maintenance for all computing and communications systems, including office phone system; cellphones; office equipment such as plotters; scanners; copiers; fax machines and printers
  • Monitors the office and field network and internet connectivity to ensure all network environments are operational and liaises with and manages Company’s off-site IT service provider
  • Communicates with vendors such as ISPs, data services, and software providers, and providing internal analysis and support
  • Develops and implements end-user training to increase computer literacy and self-sufficiency
  • Sets up and maintains workstations (desktop and laptop) and printers
  • Sets up audio/visual and other presentation needs in conference rooms. Maintains and proposes technology upgrades as needed

 

Requirement

  • Bachelor’s degree in Computer Science, Information Technology or related subject
  • Min 3 years’ experiences of IT infrastructure or related area
  • Networking knowledge (OSI network layers, TCP/IP)
  • Knowledge of Windows Server, Active Directory, Exchange, Virtualization/SAN technologies preferred
  • Working experience in a small to mid-size company preferred
  • Working experience as in-house IT engineer preferred
  • Strong communication skill
  • Can perform well in diversified environment