Bilingual Japanese Account Manager

An international IT firm is seeking a bilingual Japanese Account Manager. Their location is Torrance, CA.

  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services;
  • Customarily and regularly engage in sales, and/or obtaining orders or contracts for services or for the use of facilities away from the employer’s place or places of business, including away from home offices
  • Answer customers’ questions about products, prices, availability, or credit terms; Quote prices, credit terms, or other bid specifications
  • Emphasize product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations;
  • Negotiate prices or terms of sales or service agreements; Maintain customer records, using automated systems;
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences;
  • Prepare sales contracts for orders obtained, submit orders for processing, and collect any and all outstanding account receivables (A/R), by contacting the customers directly;
  • Select the correct products or assist customers in making product selections, based on customers’ needs, product specifications, and applicable regulations; specifications or applications;
  • Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
  • Prepare sales presentations or proposals to explain product; Demonstrate and explain the operation and use of products; Provide customers with ongoing technical support;
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products;
  • Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments;
  • Visit establishments to evaluate needs or to promote product or service sales; Complete expense reports, sales reports, or other paperwork;
  • Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations
  • Recommend ways for customers to alter product usage in order to improve production;
  • Complete product and development training as required

Requirement

  • Native level Japanese and business level English
  • Bachelor Degree or equivalent
  • 2+ years’ experience in Sales/Marketing/Business Development
  • Experience in IT firm a big plus
  • Team player, but also self-reliant
  • Strong communication skill ( verbal and written) both in Japanese and English
  • Proficient in Office Suite Software (Word, Excel, PowerPoint)
  • Experienced in Use of Groupware (Google Apps)
  • Knowledge of general IT concept, especially in infrastructure
  • Driver’s License